There may be a big volume data to put out but I'll endeavor to be as quick as you possibly can with out getting rid of any vital written content. The Reference variety for the case is 3184023. When you or perhaps a member of your govt workforce would like to Get in touch with me to debate this in larger element I is often attained at any time at 201-906-4490. I'd welcome the opportunity to share a more comprehensive clarification with both you and your staff members to make sure that we could reduce this case from happening to anybody else as well as your purchaser treatment group can be enlightened concerning how to manage scenarios on somebody foundation. Not every condition is black and white, Each individual has its own unique situation that will call for considering outside of any box or prescripted guide.
November 23, 2015 at 8:thirteen pm Hello my identify is Todd I purchased a fresh Harley Dyna Fat Bob 2014 the bicycle was delivered to my dwelling on November 1st the day soon after purchase, from that point I realized there was flaws during the paint career on a fuel tank, also the gas gauge didn't work, also there have been flaws within the chrome within the exhaust. I'd contacted A younger Girl because of the title of Gretchen if I don't forget accurately from she informed me she didn’t realize why I used to be getting upset about the gasoline gauge I shouldn’t rely on which i ought to listen into the mileage .century harley-davidson in Medina Ohio at that time she informed me she didn’t experience it had been truly worth providing me a guarantee within the pipes as it wasn’t that apparent then she encouraged me she doesn’t know why I had been acquiring upset concerning the gas gauge I shouldn’t depend on that I ought to take into consideration determined by my mileage to insult to damage she explained to me she’ll see what she will get it done took me roughly five-six visits to century Harley to possess them say they might look after it they requested the gas tank along with the gauge it took roughly just one year to obtain the gas tank in Once i went there to acquire it installed Using the fuel gauge they suggest me after sitting there for nearly two hours the tank that was shipped was ruined in order that they ordered A different tank, inside three days they referred to as me to tell me the tank was sent the boy was taken again to the dealership they set up the fuel tank and claimed they put a completely new fuel gauge on Additionally, it well that’s in which they bought caught within their lie the gasoline gauge was hardly ever replaced as well as fixed the bike was brought back again to me I went To place fuel in it thanking the tank was on empty it took two position seven gallons of fuel only and nonetheless was reading through just a hair over half a tank Once i known as them back really upset right now they explained to me there’s no rationale for getting upset it wasn’t mechanical the bicycle continue to ran now I felt pretty insulted when the person explained to me this since they sure are getting their payments regular punctually as promised they notified me the opposite working day to tell me it might get 7 to 10 times to get the part.
March fifteen, 2016 at 9:58 am I had a late payment for may and harley reports per month afterwards And so the documented I used to be late in June which was incorrect. We had been in the entire process of buying a house And they might not deal with this challenge that has Price tag us to shed your house we experienced underneath agreement.
I’ve also been ready on a supervisor to simply call me back for over per month and nevertheless haven’t gotten that decision. This the way you treat ur buyers. Guess so. Maybe harley isn’t pretty much as good or do the things they say induce I’m viewing it to start with hand. Thanks harley for screwing me around. I value it
April 25, 2018 at one:06 pm I’ve been Driving bikes most of my life but all of them have been something other than Harley ..in 2012 I bought a utilized 2008 v rod from a Harley dealer ship soon as I got it home it had to be taken back because of oil leaking out the best of motor. Immediately after two are 3 times it was fixed and solved. After that it needed to be taken in to the gas gauge to be preset.
but i do have a newer 24 ft. box truck And that i like to know if Harley want to marketing on the edges. i generate forwards and backwards from northern Cal to Tucson az. i be proud to publicize for Harley, would even speak with people today how excellent the bikes are, and they must go get one.
October 19, 2015 at two:fifty pm I happen to be disabled veteran For several years and have never asked any individual for anything at all in advance of. But I need assist with my home and may not receive the v.a. that will help. I am often denied the grant to repair my home. I am an amputee and also have A few other severe challenges. I digress, pardon?
April 25, 2014 at 10:forty six am I’m unsure the way to file a grievance, as your site makes it tough, so I’ll try here. I am part of a gaggle termed “Wounded Heroes of Texas”. On a yearly basis, we keep a motorcycle rally in North Texas to learn disabled veterans. Myself, and a number of other other associates ride, and most have Harleys. We have been endeavoring to have a Harleys dealership included annually, and normally, have often gotten a minimum of two or three goods donated for doorway prizes. This yr, we received the dealership to commit to a seller Place by offering the Area, wifi services, and electric, gratis.
December 19, 2013 at twelve:09 pm I have a 2011 Softail Deluxe with all the issues from motor shutting down on highways to several electrical difficulties. My bike has 5600 miles on it along with the customer support for Harley is as negative because it gets. I requested to talk to higher administration The shopper reps notify me which i’m not allowed to speak to them and is not going to transfer my calls to them. I have submitted a criticism with NHTSA around my challenge with your body Handle module issue. I hope Harley needs to recall evry 2011 Softail Deluxe for remaining this type of- – H- – – – – With regards read more to taking care of their prospects. All they need is your cash and neglect you when it comes to customer care.
This is the federal offense And that i’m looking at calling a legal professional, for violating don't just a cival ideal although the Federal Incapacity Act. I made a decision to speaking to you 1st in try and prevent a prolonged and uncomfortable community court method. This case is totally unacceptable.Denying access to these parking spaces is denying other handicap people obtain not simply to your small business, but to an satisfying pastime, and fervour for a few. Not forgetting prospective enterprise, as blocking these spaces may make browsing your retailer not possible for more severely handicapped individuals.
March 22, 2013 at nine:31 am i needed to drop you a line to let you know about a fantastic Harley Seller. Independence harley-davidson in college sation, Texas Jim booth, and Blake lipscomb went the extra mile to realize a new client. there was a slight misunderstanding with a service deal. in place of brushing me off, they made positive they took this misunderstanding and righted it way further than what any other vendor might have performed.
Listed here I sit desirous to ride my new bike nevertheless it’s not rideable ,even tho it’s a six thirty day period outdated bicycle!now I’m pissed And that i people at corporate just have your lunceons and lead jets on the customers dime, so I greatest do somthing about this issue or 10 thousand persons will b
Even though I am less than psyched to vacation seventy five miles to a different dealership, I'll go ahead and take excursion and acquire this recall item repaired as it appears to be a true protection worry. I'm appalled with the dealership in Redding. Though I have invested A large number of bucks On this shop, I did not purchase my new bicycle by them and I think this The explanation for bad services. In spite of the weak Mind-set I get Once i employ the Redding dealership, I grudgingly do organization as They may be the nearest dealership. If there was An additional dealership in our space, I might just take all my enterprise to them. I have spoken to numerous Harley Entrepreneurs in my space and my belief of this dealership is shared with a lot of them.
I have already been Driving for about 22 a long time on in addition to Harleys and found that my Vulcan Nomad 1500 fi arrived closest to comparison with my FLHTCU. In advance of I step back again while in the Macon dealership, I'll move back again to rice burners to steer clear of the cold shoulder. Harley Davidson, in order to Get the shares again in the correct course, mail undercover individuals to franchises to view initially hand shopper relations and repair from the bottom up. I felt like Macon workforce have “taken a knee” to new clients.